Aafraa Sait

Hygiene Coordinator & Dental Receptionist @Huron Dental Centre

Mississauga, ON, CA

Managing the front office operations, including patient check-in/check-out and appointment scheduling using OpenDental Software for efficient workflow. • Connecting 40+ patients daily for hygiene recall via text, emails and calls to schedule routine cleaning appointments, resulting in a significant increase in preventive dental health.• Processing new patient paperwork and verifying insurance benefits to ensure accurate financial records. • Maintaining patient records and updated demographic information, improving data accuracy by 15%. • Coordinating seamlessly with dental hygienists to manage the patient flow for preventive care appointments. • Assisted the hygiene team with patient management and front-office administrative tasks, contributing to a 20% increase in patient satisfaction score.

St. Agnes Convent School - India

Maharashtra State board of secondary education, General Studies

YMT Dental College, Kharghar, Navi Mumbai

Bachelor of Medicine, Bachelor of Surgery - Bds, Dentistry