Aadrita Aich
Aspiring Management Professional | Passionate About Leadership & Organizational Growth
- Role
- Client Services Executive at Arindam Software Solutions India Private Limited
- Location
- Kanpur Nagar, UP, IN
- LinkedIn followers
- 500 followers
About Aadrita Aich
Operations and Program Coordination professional with 1.5+ years of experience supporting…
Experience
Client Services Executive
Arindam Software Solutions India Private Limited
Mar 2024 — Present · Panchkula, IN
I fostered and strengthened relationships with key clients, including government agencies and corporate partners such as the State of South Carolina, North Carolina, Texas, Oregon, Danaher, Cytiva, Hitachi, ABB, and Air Liquide. I ensured alignment between client staffing needs and organizational objectives, driving long-term success and client satisfaction.Serving as the primary point of contact, I addressed inquiries, resolved issues, and developed tailored staffing solutions. By collaborating with internal teams, I enhanced service quality and implemented effective strategies for seamless service delivery.Using VMS (Vendor Management System) tools, I tracked client interactions, analyzed performance metrics, and identified trends to inform strategic decisions. Through regular satisfaction reviews and client feedback, I refined service strategies, optimizing relationships and fostering continuous improvement.
Education
Lovely Professional University
B.Tech
2020 — 2024
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