Aadi Y.
Salesforce Architecture | AI enthusiast | Customer Success | Product Management | CRM Strategy | BerkeleyHaas MBA
- Role
- Principal - Customer Success Architect at Salesforce
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Aadi Y.
Passionate about serving customers. Service Cloud expert.15 Years’ experience in implementing Salesforce Projects as a leader.10+ Years’ Experience in Consulting and In-house rolesSeasoned in implementing and solutioning SFDC projects. 13X Salesforce Certified Consultant. Sales cloud: Lead Ingestion Methodologies, Lead Management, Territory Management, Opportunity Lifecycle design, Account Management, Reporting, Order Management. CPQ: Product Configurations, Pricing and Product rules, Quote and quote templates ( I am not experienced in Billing/revenue cloud)Domain:Front Office Sales-cycle, Telecommunications, InsuranceFront Office Sales-cycle: Quote-to-cash(QTC) lifecycle. Lead Ingestion, opportunity management, Order management.Healthcare Insurance: Claims Processing: ITS Home and Host, NASCO, Anthem: WGS2.0 (Large Group Claims), STAR (Small Group Claims), ICD9/10 Codes, HCPC, DX codes, Institutional and Professional Claims. EDI 837i and 837p transactions. Medicare and Medicaid ClaimsMembership: Group and Individual.Benefit Plans: HMO, PPO, POS Worker\'s Compensation: SROI and FROI requirements
Experience
Principal - Customer Success Architect
May 2022 — Present · Seattle, WA, US
Principal Platform Architect Leader Engaging with Strategic Customers - Maintaining critical relationships- Upselling Salesforce features
Education
Vishwakarma Institute Of Technology
Bachelor of Engineering - BE, Electronics and Telecommunication
University of California, Berkeley, Haas School of Business
Master of Business Administration - MBA
University of Arizona, Eller College of Management
Master of Science (M.S.), Management Information Systems;
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