Aaditya Sharma
IT Enthusiast | Beginner Data Analyst | Entrepreneur Mindset | Lead generation | Free lancer
- Role
- Customer Service Specialist at Startek
- Location
- Kanpur Nagar, IN
- LinkedIn followers
- 500 followers
About Aaditya Sharma
I’m driven by a desire to not only meet but exceed expectations in every project I…
Experience
Customer Service Specialist
Jul 2023 — Present · Lucknow, IN
Served as a Customer Service Specialist in the outsourcing unit, focusing on fraud analysis. • Communicated effectively with clients to address concerns and manage records in the CRM tool. • Developed strong analytical skills to identify and mitigate fraudulent activities. • Contributed to a customer-centric environment, enhancing client satisfaction and trust.
Education
Jaipur National University
Master of Computer Applications - MCA
2024 — 2026
Axis Colleges
Bachelor's degree
2019 — 2022
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