Aadil Manzoor

About Aadil Manzoor

Senior Associate | Escalation & Resolution Specialist | FinTechI am a Senior Associate at Moneyview, a leading fintech company, with nearly 4 years of experience handling high-priority and sensitive escalation cases. My role focuses on managing and resolving RBI escalations, leadership-level concerns, and workplace harassment cases, ensuring timely and compliant outcomes.I work closely with internal teams and stakeholders to investigate issues, provide clear resolutions, and maintain regulatory and organizational standards. Strong communication, problem-solving, and soft skills are central to my approach, enabling me to de-escalate complex situations while maintaining professionalism and customer trust.I am experienced in handling critical cases with discretion, empathy, and accountability, and I continuously strive to improve processes that enhance customer experience and compliance within the fintech ecosystem.

Experience

1. Senior Associate

   Moneyview

   Apr 2022 — Present · Bengaluru, IN

   Senior Associate at Money View, a leading fintech company, with expertise in managing critical escalations including RBI, Grievance and CEO-level cases. Proven leader in strategic planning, enterprise sales, key account management, and business development, driving revenue growth, expanding corporate sales and channel partnerships, and strengthening client relationships to enhance customer satisfaction and profitability.

Education

• Alfalah university delhi faridabad

  Bachelor of Business Administration - BBA, Business/Commerce, General

• Karnataka College of Commerce, No.33/2, Tirumenahalli, Hegadenagar Main Road, Jakkur Post, Yelahanka Hobli, Bangalore-64.

  Master's degree, Marketing and hr