Abid Syed
Portfolio Management | Growth Mindset | SAFe 5 SSM Certified | AWS Cloud Practitioner Certified | Java/J2EE | Microservices | TM Forum eTOM, SID, ODF, Open API Certified
- Role
- Service Delivery Manager at CGI
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Abid Syed
Accomplished result-oriented Senior Program Manager & Senior Scrum Master with over 15+…
Experience
Service Delivery Manager
Mar 2007 — Present · Chennai, IN
Managing Agile projects ensuring timely deliveries as per defined timelines, expected quality standards. Manage sprint planning of the release, participating in weekly management meeting, DMMs & RetrospectivesInteracting with client on a regular basis on prioritization of backlog and ensuring deliveries are met according to their expectations, Managing the customer expectations and helping in bridging the gap between business & technology.Worked from Germany on multiple assignments interacting with Client for finalizing ProjectsPerformance review, career development planning and recommendations for project team members.Prepare team members for higher roles by training, mentoring and coachingWell versed with effort variance, Schedule Variance and Defect densityVendor Management, Rate Card Management
Education
Bharathidasan University, Tiruchirappalli
B.E
1991 — 1995
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