Abhishek Mittal

About Abhishek Mittal

With over five years in the high-tech industry, my journey at ASML has been integral to…

Experience

1. Devops Engineer (L5)

   Amazon

   Jun 2025 — Present · Hyderabad, IN

   Led incident management for critical fulfillment services, orchestrating deployments on Apollo and optimizing pipelines via AWS CodePipeline; performed root-cause analysis using AWS CloudWatch logs and metrics (e.g, latency, host errors, utilization) alongside Tardigrade for load balancer diagnostics, slashing resolution times by up to 50% and minimizing service disruptions— Owned full lifecycle development, testing, and deployment of OE Automator—an internal tool for incident ticket analysis, metric-driven recommendations, and software risk dashboards utilized by senior leadership for strategic bug fixes and feature rollouts; leveraged AWS Lambda, DynamoDB, Redshift, and S3 to deliver robust enhancements that improved analysis efficiency and decision-making accuracy— Automated previously manual integrations between OE Automator and cross-team backend data sources across Amazon using AWS Step Functions and CDK constructs for runtime custom resources, streamlining workflows, enhancing data security, and cutting integration timelines from days to hours while supporting scalable operations.Taken ownership of an LLM-based chaos engineering tool powered by AWS Fault Injection Simulator, integrating it with internal incident management systems for real-time service issue mapping and resilience testing; this proactive approach uncovered vulnerabilities early, fortified system reliability, and contributed to higher uptime in production environments— Collaborated on a GenAI recommendation engine team to derive actionable insights from incident ticket metrics through bucketization and analysis via AWS Bedrock and SageMaker, enabling predictive recommendations that reduced recurring incidents by identifying patterns and informing infrastructure optimizations.