Andreana Santangelo

WORK HISTORY

EDUCATION

SKILLS

ABOUT ANDREANA SANTANGELO

Executive health plan leader with over 25 years of demonstrated success and outcomes across a broad range of business functions including corporate strategy, capital planning and investment management, operating efficiency and margin improvement, provider payment models, pricing and underwriting, and enterprise risk management. Externally focused, with deep understanding and insights into competitive landscape, evolving market conditions, and actions of providers, customers, and brokers. Strategic and trusted advisor, able to explain and propose solutions to complex business, financial, and actuarial issues in the C-suite and boardrooms, as well as present and influence external stakeholders and constituencies. Awarded CFO of the year by the Boston Business Journal in 2021.•Strategic Innovation: Played key role in healthcare reform to transform the marketplace for uninsured populations in Massachusetts. Created payment models which became standard for national reform efforts. Used deep understanding of customer needs to diversify Blue Cross Blue Shield of Massachusetts (BCBSMA) product offerings and enhance profitability.•Risk Management: Expert in evaluating and developing risk management strategies against various risk scenarios and balance near term performance with more aggressive investments. Deep knowledge and practical working experience with regulators and navigating complex and highly regulated businesses. Provide necessary “guardrails” while supporting growth strategies.•Leadership: Demonstrated ability to build, develop, and lead teams of direct reports while advancing corporate initiatives, and through collaboration with peers and executive management. Passionate commitment for continuous improvement.•Influence: Exceptionally effective communicator as spokesperson for BCBSMA with external audiences including regulators, brokers, consultants, and the business community at large. Strong market credibility built on a deep understanding of customer needs and the competitive landscape.•Board Acumen: Highly sophisticated governance expert, with boardroom experience as both a member of executive management and as a non-executive bank board director. Chair of Investment Committee at BCBSMA and served on the Audit, Finance, and Business Performance and Healthcare Quality Committees of the BCBSMA board. Non-executive board director of HarborOne Bancorp and current Audit Committee chair.