Aditi Bhattacharya
Digital Platform Manager @Crompton Greaves Consumer Electricals Limited
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WORK HISTORY
Digital Platform Manager @Crompton Greaves Consumer Electricals Limited
Mumbai, IN
I drive the strategic implementation of cutting-edge digital solutions to enhance sales, customer experience, customer service, and marketing efficiency. By leveraging technology, automation, and data-driven insights, I optimize processes that improve customer engagement, satisfaction, and business performance.
EDUCATION
Mount Carmel College,Bangalore`12
PGDBA, Business Administration and Management, General
Mount Carmel College, Bangalore
Bachelor of Science (BSc), Life sciences
SKILLS
ABOUT ADITI BHATTACHARYA
I\'m a Senior Product Manager with 12+ years building CX technology and AI-powered platforms for consumer-facing businesses. I specialize in the intersection of conversational AI, customer experience automation, and IoT product ecosystems.I lead the 0→1 build of a consumer mobile app integrating IoT device management, AI-powered support, self-service, and AMC commerce. Prior to this, I built the CX technology function from scratch at Candere (a Kalyan Jewellers company), deploying NLU-based chatbots, HITL workflows, and omnichannel support platforms.I\'m now seeking senior product roles globally — particularly in CX SaaS, AI/conversational platforms, or consumer tech — where I can bring deep domain expertise and a builder\'s mindset to international teams.
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