Aleksandra Prasanna
Resourcing People Allocation Coordinator @Civica
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WORK HISTORY
Resourcing People Allocation Coordinator @Civica
Civica is a global GovTech provider, delivering digital solutions to the public sector. My role sits within the People & Transformation function, critically supporting operational efficiency across international business units.I am an end-to-end People Allocation Coordinator who strategically balances business demand with people strategy, ensuring the right talent is on the right projects, globally. I manage the full resource allocation lifecycle for multiple client accounts across a fully remote workforce.Key Achievements and Responsibilities- Spearheaded management of over staffing requests, consistently delivering talent within strict SLAs- Optimized resource utilization via proactive review and reallocation, minimizing bench time and maximizing billable hours- Collaborated with senior leadership to consolidate partial allocations, increasing Full-Time Equivalent (FTE) availability for priority projects- Facilitated smooth transition and Day 1 readiness for new hires/contractors by coordinating recruitment, onboarding, and allocation handovers- Maintained detailed knowledge of project needs across key accounts, enabling proactive capacity alignment and forward-planning- Generated data-driven insights via daily/weekly reports, enabling senior stakeholders to make proactive operational decisions and mitigate potential resourcing gaps- Communicated regularly with clients, ensuring full visibility of open requests and allocation timelines for strong service delivery- Ensured data integrity and real-time accuracy of the resource management system (PROACT), providing a reliable single source of truth for all complex staffing decisions- Escalated critical resourcing issues to senior stakeholders, ensuring timely resolution and service continuity.
EDUCATION
Universidad de Jaén
(Erasmus Exchange Programme), Tourism & Hospitality Studies – Exchange Year from Adam Mickiewicz University
Adam Mickiewicz University, Poznań, Poland
Bachelor's degree, Natural Resource Recreation and Tourism
ABOUT ALEKSANDRA PRASANNA
Delivering calm in operational chaos | Resource Planning | Reporting | Power BI & …
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