Alex Poliakov
Technical Business Analyst @Rightcrowd
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WORK HISTORY
Technical Business Analyst @Rightcrowd
Burlington, ON, CA
Founded in 2004, RightCrowd (ASX:RCW) is a leading provider of safety, security and compliance solutions to some of the world’s largest companies.RightCrowd has offices in the USA, Canada, Belgium, Philippines and Australia. Combined with our long-standing relationships with major security and business systems vendors, we deliver world-class solutions to meet our clients’ most difficult security and compliance challenges.Trusted by the world’s most respected companies, we have successful deployments in industries covering healthcare, critical infrastructure, mining, technology, manufacturing and financial services.Visit for more information on our complete range of solutio
EDUCATION
Seneca College
Diploma of Education, Computer Programming, Specific Applications, GPA 3.8
Seneca College
Diploma of Education, Computer Programming, 3.8
ABOUT ALEX POLIAKOV
Alex Poliakov a••••••••@gmail.com 64••••••70 Motivated, methodical Specialist with 20 years of comprehensive experience. Delivery high quality IT service support, guidance and technical solutions. Instrumental in dissecting complex problems, identifying strategic solutions, and offering exceptional service. Proven success to resolve incidents within timeframes, while producing technical advice for both internal and external stakeholders. Demonstrated history of establishing and leveraging strong business relationships to drive positive organizational outcomes. Confident in identifying, voicing and implementing process improvements, addressing risks, maintaining compliance while building team’s capabilities. EXPERTISE Business Requirements Lead Qualification Decision Making Team Leadership, Mentorship Programs and Team Building Process Development and Improvement Training and Coaching Customer Service, Conflict Resolution and IT Service Delivery Software Development Project Delivery and Documentation Compliance Data Management Business Management Stakeholder Management Applications Engineering Coding, Debugging and Deployment Troubleshooting and Root Cause Analysis Solution Presentation & Selling
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