Ahmed Momin
IT Operations | Automation | Cloud Infrastructure | System Reliability | Observability | Security & Compliance
- Role
- Information Technology Operations Manager at Safebit Solutions Inc
- Location
- Richmond, TX, US
- LinkedIn followers
- 500 followers
About Ahmed Momin
I\'m an experienced IT Manager with a strong background in project management, Agile/Scrum…
Experience
Information Technology Operations Manager
Jan 2020 — Present · Houston, TX, US
Provide strategic leadership for all IT operations, championing a culture of continuous improvement, ownership, and team accountability across cross-functional squads.• Act as a strategic bridge between technical teams and executive leadership, ensuring IT efforts are tightly aligned with business priorities and delivering actionable insights to drive informed decision-making.• Lead agile teams in designing and evolving scalable deployment pipelines, embedding compliance checks and zero-touch automation to improve speed and reliability.• Oversee cloud infrastructure operations in AWS and Azure, mentoring teams on secure configuration practices, identity governance, and policy enforcement to uphold availability and scalability.• Drive IT automation strategy, guiding teams to streamline client onboarding, ticket resolution, and system provisioning through workflow integration and continuous delivery pipelines.• Uphold cybersecurity and compliance leadership, embedding SOC 2, HIPAA, and NIST standards into project workflows, with regular team training and policy refinement to meet audit expectations.• Lead vendor and procurement strategy, negotiating contracts and optimizing software/hardware lifecycles, while coaching staff on cost control and asset tracking practices.• Standardize operations through documentation, overseeing the creation and maintenance of SOPs that serve both as team training resources and audit-proof reference points.• Mentor engineers to teach efficient infrastructure management and foster skill growth across junior and mid-level team members.• Educate teams and clients on modern cybersecurity threats, promoting defense-in-depth strategies and fostering a proactive security mindset throughout the organization.• Guide agile sprint reviews and retrospectives, using performance dashboards and metrics to track system health, eliminate bottlenecks, and prioritize resource scaling and incident response.
Education
Sir Syed University of Engineering & Technology (SSUET)
Bachelor's degree, Computer Science
2007 — 2011
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