Akiko Matsumura

Experience

1. Office Services Coordinator

   Spencer Stuart

   Aug 2024 — Present · San Francisco, CA, US

   I lead front-of-house operations and workplace experience for Spencer Stuart’s San Francisco and Silicon Valley offices, delivering white-glove service that reflects the firm’s commitment to excellence. As the first point of contact for clients, candidates, and colleagues, I ensure every interaction is warm, polished, and professional.• Providing concierge-level service to senior executives, clients, and candidates• Creating high-touch experiences for executive meetings, staff gatherings, and workplace celebrations• Planning and executing events that foster team culture and client engagement• Managing guest reception, scheduling, and vendor coordination across two office locations• Leading daily communications and ensuring smooth coordination across departments and offices• Assisting the administrative team with internal processes, workflows, and day-to-day operations

Education

• California State University, Long Beach

  Bachelor of Arts (B.A.), Organizational & Interpersonal Communication

• Orange Coast College

  Associate of Arts (A.A.), Organizational Communication