A K Nidhin Pavithran

Customer Success & Operations Leader | MBA & BTech | Driving Client Growth, Retention, and Operational Excellence at HCLTech

Role
Financial Services Manager at HCLTech
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About A K Nidhin Pavithran

Financial Services Manager with 10+ years of experience driving financial performance…

Experience

  1. Financial Services Manager

    HCLTech

    Feb 2024 — Present · Bengaluru, IN

    Monitored the financial health of key EMEA clients, delivering regular business reviews using financial scorecards and dashboards to track account performance and value realization to support strategic decisions.2. Led client service reviews to uncover growth opportunities, improve product adoption, and ensure alignment with customer goals and success metrics.3. Served as the primary customer contact, resolving billing, invoicing, aged debt, and service issues to ensure a seamless and proactive client experience.4. Partnered cross-functionally with finance, product, and operations teams to address customer needs, reduce churn, and enhance satisfaction.5. Collaborated with clients to improve financial outcomes by optimizing payment timelines and reducing aged debt, contributing to stronger cash flow and long-term account health.

Education

  • Osmania University

    Master of Business Administration (M.B.A.), Marketing

    2013 — 2015

  • Jawaharlal Nehru Technological University

    Bachelor of Technology (BTech), Electrical and Electronics Engineering

    2008 — 2012

Skills

  • Microsoft Word
  • Microsoft Powerpoint
  • Team Management
  • Operational Planning
  • Channel Partners
  • Leadership
  • Marketing
  • Market Research
  • Vendor Management
  • Business Development
  • Management
  • Advertising
  • Product Development
  • Microsoft Office
  • Sales
  • Six Sigma
  • Strategic Planning
  • Product Promotion
  • Project Management
  • Sales Management
  • Microsoft Excel
  • Powerpoint
  • Lean Six Sigma
  • Operations Management
  • Product Marketing
  • Product Management

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A K Nidhin Pavithran — Financial Services Manager at HCLTech in Hyderabad, TG, IN | Unifers