Hazal Ozturk

Administrator @Scandinavian Designs | Dania Furniture

Denver, CO, US

Coordinate daily operational workflows including delivery schedules, crew assignments, and cross-department communications to ensure timely order fulfillment.• Maintain ERP and CRM platforms with accurate transaction data, customer updates, and service notes to support smooth backend operations.• Monitor order issues, track delivery progress, and collaborate with warehouse and logistics teams to proactively resolve delays or exceptions.• Manage customer-facing communications from point of sale through delivery, ensuring a positive service experience and clear follow-up.• Support financial accuracy by reconciling transaction records, processing refunds, and submitting updated vendor documentation.

University of Colorado Denver

Master of Business Administration - MBA

Istanbul Technical University

Bachelor's degree, Geomatics Engineering/ Geospatial Engineering

Anadolu University

Associate's degree, Web Design and Coding