Amber F.
Program Manager | Content Strategy · Community Partnerships · EdTech & Social Impact
- Role
- Project Manager at Innovateedu
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Amber F.
Experienced in UX research and business strategy, I bring strategic thinking, strong project management skills, and the ability to craft effective user research plans. With a keen understanding of both business and user needs, I consistently deliver impactful service design solutions. Proficient in qualitative and AI research methodologies, I have a proven track record in leadership, coaching, and process optimization.My skills extend to usability testing, storytelling, and driving business process improvements through persona development and data visualization. Additionally, I excel at technology innovation, documentation, and conducting comprehensive research activities such as affinity diagramming, recruitment, and survey design.I thrive in contextual inquiry, workshop facilitation, and user interviews, consistently delivering actionable insights and fostering collaboration. Committed to refining research strategy, I craft compelling personas and journey maps, and leverage advanced data analysis techniques to drive innovation and promote inclusivity within teams.
Experience
Project Manager
Mar 2023 — Present · New York, NY, US
At InnovateEDU, leading market research and competitive analysis efforts has been crucial in aligning our product development with strategic business goals. Implemented risk management strategies and advanced quantitative techniques, resulting in a 25% increase in user engagement. Presenting complex data to stakeholders in an accessible way has empowered informed decision-making and strategic alignment. My role also involves developing detailed project plans and ensuring successful project outcomes through meticulous progress monitoring.Key Achievements- Increased user engagement by 25% through strategic market research and analysis- Successfully implemented risk management strategies that ensured project alignment with business goals- Translated complex data into actionable insights, driving informed decision-making among stakeholders.
Education
Morgan State University
Bachelor's degree
Watkinson School
High School Diploma
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