Afshin Amini

Customer Service Specialist @Credit Glory

Padua, IT

Assisted guests by addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Collaborated with cross-departmental teams (housekeeping, maintenance, events, etc.) to provide efficient service and support seamless guest experiences. Maintained accurate records of customer interactions and reported recurring issues to management for service improvement. Contributed to a welcoming atmosphere by providing friendly, solution-oriented support in a fast-paced environment.

Università degli Studi di Padova

Master's degree, Entrepreneurship/Entrepreneurial Studies

University of Michigan

Master of Business Administration - MBA, Accounting and Finance

Allameh Tabataba'i University

Bachelor of Financial Management, Investments and Securities

Kristianstad University

Master's degree, International Business and Marketing