Russell Shelton

Experience

1. Director of Global Supplier Quality

   Itron, Inc.

   Mar 2025 — Present · Raleigh, NC, US

   Position Overview:Lead Itron’s supplier base to deliver world-class quality across three business units. Oversee the Supplier Quality Team to implement robust, end-to-end quality systems and ensure supplier compliance with policies, procedures, and regulations.Key Responsibilities:* NPI & Transfers: Ensure supplier compliance with project and regulatory requirements.* Global Quality Processes: Develop a Supplier Quality Manual and standardized processes.* EMS Supplier Qualification: Qualify EMS suppliers to meet customer expectations.* Supplier Audits: Transform audit processes to evaluate and monitor critical suppliers.* Quality Metrics: Establish KPIs like cost of poor quality and defect rates to drive improvements.* Supplier Development: Partner with Procurement to improve underperforming suppliers.* Team Leadership: Mentor and grow the Supplier Quality team through training and retention.* Customer Engagement: Collaborate with Sales to address customer needs proactively.* Problem Solving: Manage major customer claims using 8D and CAPA methodologies.

Education

• Keller Graduate School of Management of DeVry University

  MBA, Business and Project Management Concentration

• DeVry University

  BS Electronic Engineering Technology, Electronic Engineering Technology

  1985 — 1989