Gavin C.
Partner Success Operations Manager @Ocado Solutions
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WORK HISTORY
Partner Success Operations Manager @Ocado Solutions
Working across all of Ocado Groups Partners as Partner Success Operation Management providing support. Consisting of operational coaching, advice and guidance Pre-Go live as well as deployment and Go Live support as required. I also have the responsibility of content initiation and delivery for Last Mile supporting the sharing of operational optimisation and best practice information to ensure our Partners operate OSP in the most profitable way.Support for Partners and internal regional teams commences prior to Go Live and continues through the lifetime of the contracts. It can be delivered either remotely or at Partner sites with initial Go Live support including onsite presence for extended periods.Targeted visits to partner sites are requested by the Ocado Solutions regional teams for a number of reasons e.g significant new features releases, support of operational issues or consultation in P&L performance.
EDUCATION
Work related training
Mentorship, Marketing, Branding, Strategy, Public Speaking & Presentations.
West Thames College
NVQ level 3, Music Technology
Southwark Collage
NVQ, Communication and Media Studies
ABOUT GAVIN C.
Working at a leading enterprise technology company, specialising in equipping global retail partners with cutting-edge technology, skills and knowledge. Leveraging a background in strategy, talent development and digital to deliver impactful training programs & optimisation sessions that drive business growth. Passionate about empowering professionals to excel in the ever-evolving business landscape.
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