John Hornbeck
- Role
- Director of Support Engineering - Vault Secure Products at Hashicorp
- Location
- Lawton, OK, US
- LinkedIn followers
- 500 followers
About John Hornbeck
Specializing in the creation and growth of highly technical Support Organizations, from…
Experience
Director of Support Engineering - Vault Secure Products
Aug 2021 — Present
Having spent the past 4+ year’s helping architect and grow the Global Support Engineering and Operations teams at HashiCorp, I’m shifting my role to focus on growing and continuing to build the highly technical team that ensures our customer base is successful using our Vault and Secure product line’s. The current team supports the largest Vault deployments in the world, as well as our Federal, Strategic, and Global base of customers.
Education
Cameron University
CS, Computer Science
2001 — 2003
Skills
- Ruby
- Scalability
- Business Analysis
- Hadoop
- Brand Development
- Enterprise Software
- Customer Service
- Data Science
- Ruby on Rails
- Leadership
- Lean Management
- Photography
- Strategy
- Erlang
- Creative Direction
- Theory of Constraints
- Lean Startup
- Brand Management
- Node.js
- Cloud Computing
- Software Documentation
- Linux
- Fashion Photography
- Business Intelligence
- Riak
- Agile Methodologies
- Big Data
- Toyota Way
- Toyota Production System
- Portrait Photography
- Mongodb
- Deming
- Customer Support
- Lean Operations
- Git
- Open Source
- Rest
- Art Direction
- Customer Satisfaction
- Unit Testing
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