Travis Perkins

Director of Operations @The Plumpjack Group

San Francisco, CA, US

Oversee and coordinate weekly events at White Rabbit bar and other properties, ensuring seamless execution and high guest satisfaction.• Manage scheduling, logistics, and CRM systems to optimize event operations.• Direct off-site warehouse operations and maintain adherence to policies and procedures.• Identify areas for staff training and development, coaching team members to enhance performance.• Lead team meetings and training sessions to ensure consistent service quality.• Maintain daily distributor coordination, ensuring timely deliveries and strong vendor relationships.• Build and maintain relationships with local vendors, negotiating favorable terms and ensuring high-quality supplies.• Develop and execute themed events and seasonal promotions, enhancing the property\'s reputation and customer loyalty.• Plan budgeting and financial planning initiatives, ensuring operational efficiency and profitability.• Analyze customer feedback and sales data to improve the guest experience and drive continuous business growth.