Karan Arora
Omni Growth - Luxury/Fashion/Jewelry/Home/Footwear/Personal Care - UAE/Saudi/Qatar/India/UK/USA
- Role
- Chief Digital Officer (CDO) at FABINDIA LIMITED
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Karan Arora
Karan is a P&L Head with Indian & International based hands-on experience in handling Operations of Omni Retail Business (B2B Outright, B2C Market places, Omni Stores, Quick Commerce & DTC/D2C from Company website) & Modern Retail business for business development in categories like Luxury, Home décor, Jewelry, Apparels, Athleisure, Footwear, Beauty, Skincare, Personal care, Socks, Bags & Accessories for Global brands including FabIndia, Ritu Kumar, Bluestone, Forest Essentials, Under Armour, Reebok(Adidas Group), Yonex, Dhruv Globals Limited, One Friday, Spunkies, Muvazo & Beverly Hills Polo Club in India, London(United Kingdom), US & the Middle East market.His KPI includes managing complete day to day operations of Omni Retail like New product development, New Store development, Additional areas business development (Television commercials, Government institutional like CSD, CPC, Army, Navy, KPKB, TNC), Product management, Customer management, Performance marketing, Inventory & warehouse Management, End to end Supply chain & logistic management, Last mile delivery, After Sales Customer Service, Returns, RTO, SPF claims, cancellations, campaign management, ROAS improvement, category improvement & cart abandonments with daily co-ordination from internal stakeholders like Product, Marketing, data analysis, warehousing, key accounts, finance, customer service & website maintenance team Along with external Stakeholders including Logistic & Warehousing Vendors, Payment gateways, Franchise distribution partners, Ecommerce partners, Technology vendors & Digital Marketing/performance marketing vendors. He has been awarded many times in his 21+ years of career by brands he has worked for along with various others like NDTV news, IITF etc. for his extra ordinary performance & achievements.His key successful achievement in achieving maximum business has been a NET REVENUE of 42 million USD (320 CR INR) till date, along with working in additional key geographies like Rest of Middle East, USA & United Kingdom.Additionally, he also has been successful in social media Influencing with a following growth of 100k plus followers & growing.
Experience
Chief Digital Officer (CDO)
Jul 2025 — Present · New Delhi, IN
Leading 360 degree P&L of the B2C business, which includes Globally Selling Brand.com or DTC/D2C (Company website & Apps), Third Party (3P) Market places (National & International) & Quick commerce, Omni Retail Stores, Merchandising, Category Management (cataloguing, inventory analysis, Performance metrics, planning & sourcing), Performance Marketing & Retention, Creative Lead (Graphics designs, Content, Photo Shoots), Social Commerce (Social media, Influencer Marketing, Brand Collabs, Celebrity Endorsement & Celeb Range), Webtech (SAP, Unicommerce & Shopify), Warehouse Operations (Packaging, Logistics, Last mile delivery), Customer Service and dotted lines with Commercial, Legal, HR & Finance.
Education
Other
MBA, Marketing & Retail Management
2006 — 2008
Key Softech
Diploma, Digital Marketing
Other
BBA, Business Administration and Management, General
2003 — 2006
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