Maurice Smith

About Maurice Smith

Results-driven and highly motivated Operations Manager with a strong background in logistics / transportation. Currently working as an Operations Manager at Veo Ride, and with prior experience as an Operations Manager at Amazon Delivery Stations, I have honed my expertise in leading and motivating teams to achieve exceptional results.Throughout my career, I have consistently delivered success by implementing process improvements to enhance workflow management and ensure efficient operations. By analyzing customer feedback data, I identify trends and opportunities for improvement, enabling me to optimize supply chain management and reduce costs. Additionally, I have established key relationships with external vendors, negotiated contracts, and ensured optimal pricing solutions.With a keen focus on metrics and company core values, I foster a culture of integrity and respect among my team. I strive to deliver exceptional service to customers, uphold the highest standards of safety and compliance, and continuously monitor progress towards objectives using robust reporting systems.

Experience

1. Operations Manager

   A.P. Moller - Maersk

   Feb 2026 — Present · San Pedro, CA, US

   Leadership & Supervision: Manage, train, coach, and evaluate subordinate supervisors and employees; handle hiring, performance reviews, and disciplinary actions.Operational Oversight: Direct daily operations, including inbound/outbound shipments, stock movements, order processing, routing, and dispatching drivers.Customer & Stakeholder Management: Serve as a key contact for customers, sales, and vendors; maintain service levels (SLAs) and build relationships.Process & Efficiency: Analyze operational systems, implement continuous improvement (CI) methodologies, and resolve operational issues to boost efficiency and profitability.Compliance & Safety: Ensure adherence to company policies, government regulations, and OSHA standards for all operations.Reporting & Data: Compile production data, monitor operational KPIs, and use data for strategic decision-making.

Education

• Doane University

  Bachelor of Arts (B.A.), Journalism

Skills

• Customer Service
• Microsoft Office
• Public Speaking
• Marketing
• Powerpoint
• Microsoft Word
• Social Media
• Microsoft Excel
• Event Planning
• Project Management
• Time Management
• Training
• Management
• Sales
• Leadership
• Social Networking
• Social Media Marketing
• Breast