Megha Thomas
Food Service Supervisor @Compass Group Canada
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WORK HISTORY
Food Service Supervisor @Compass Group Canada
Oshawa, ON, CA
Orchestrating a dynamic team of 40+ employees across 4 restaurants and a central kitchen, ensuring seamless operations and superior service delivery. • Overhauled procedures, resulting in a productivity boost and elevated service quality, leading to a remarkable 60% increase in sales and customer satisfaction. • Pioneering the establishment and enforcement of rigorous quality standards and compliance protocols, ensuring industry regulations are met. • Conducting regular audits and inspections to meticulously ensure safety and quality compliance, maintaining a secure and high-quality food service environment. • Performing insightful analysis of gains and losses, overseeing comprehensive inventory assessments, and leveraging data-driven approaches to enhance operational efficiency and thereby achieving 30% increase in resource allocation efficiency. • Spearheading performance evaluations, delivering constructive feedback for continuous professional growth, and cultivating a culture of collaboration and knowledge sharing.
EDUCATION
Durham College
Ontario College Graduate Certificate with Honors, Data Analytics for Business Decision Making
University of Calicut
Bachelor of Science, Mathematics
Fanshawe College
Ontario College Graduate Certificate, Business Analysis
ABOUT MEGHA THOMAS
As a Business Analysis Graduate from Fanshawe College, I am passionate about applying my data analytics and visualization skills to solve real-world problems and drive business outcomes. I have hands-on experience with various tools like Power BI, Tableau, Python, and R, and I have completed multiple projects and courses to enhance my knowledge and abilities. Currently, I am a Food Service Supervisor at Compass Group Canada, where I lead a dynamic team of 40+ employees across 4 restaurants and a central kitchen, ensuring seamless operations and superior service delivery. I have overhauled procedures, resulting in a productivity boost and elevated service quality, leading to a remarkable 60% increase in sales and customer satisfaction. I also pioneer the establishment and enforcement of rigorous quality standards and compliance protocols, ensuring industry regulations are met. I conduct regular audits and inspections to meticulously ensure safety and quality compliance, maintaining a secure and high-quality food service environment. I perform insightful analysis of gains and losses, overseeing comprehensive inventory management and cost control. I am committed to integrity and excellence, and I aspire to experience, explore, and excel in the professional world.
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