Kavya Gupta

About Kavya Gupta

Principal-level program leader with 10+ years of experience driving enterprise Sales Operations and GTM transformation across CRM, data platforms, and analytics ecosystems.Currently leading org-wide programs spanning Salesforce governance, Snowflake-based data foundations, reporting standardization, and intake workflows supporting GTM and executive leadership. Known for defining strategy in ambiguous environments, influencing senior stakeholders, and delivering scalable operating models across Sales, Ops, Engineering, and Analytics teams.Strengths include portfolio ownership, executive communication, cross-functional leadership, and building governance frameworks that scale globally.

Experience

1. Sr Analytics Manager

   T-Mobile

   Sep 2021 — Present · Bellevue, WA, US

   Vision, Strategy & Program Leadership: Defined and led the Data Foundations strategy for TFB, establishing a scalable approach to ingest and govern critical enterprise data sources in support of Sales Operations and digital transformation.Owned the business architecture roadmap, ensuring alignment between enterprise strategy, product roadmaps, and execution backlogs across platforms.Enterprise Program & Portfolio Ownership:Acted as program lead for multiple cross-functional initiatives spanning data platforms, governance, and Sales Enablement, driving delivery accountability across teams and timelines.Owned multiple process areas and business functions, setting priorities, and managing interdependencies across programs.Cross-Functional & Executive Influence:Partnered with business leaders, product managers, and technical teams to translate complex business processes into clear requirements and executable solutions.Served as a trusted advisor to stakeholders, providing end-to-end views of capabilities, value streams, and organizational impacts to inform strategic decisions.Sales Enablement & CRM Program Leadership:Led large-scale Salesforce data initiatives, including Systematic consolidation of 100K+ duplicate records, improving data integrity and sales usability;Archival of 4.5M legacy lead records as Technical Program Manager, improving platform performance and scalabilitySalesforce reporting efficiency improvements (~15%) through standardization and optimizationPeople Leadership & Influence: Acted as a peer-group leader and mentor coaching team members on delivery best practices.Functioned as a point of escalation for critical issues, driving resolution through influence, prioritization, and cross-team coordination.

Education

• Harvard Business School Online

  Certification Program, Business Analytics

  2019 — 2019

• Illinois State University

  Master’s Degree, Information Systems

  2014 — 2016

• University of Washington

  Master of Business Administration - MBA, Technology MBA

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

  2008 — 2012

Skills

• Data Analysis
• C
• Technical Writing
• Oracle E-Business Suite
• Axure Rp Pro 7.0
• Spss
• Customer Service
• User Acceptance Testing
• Microsoft Office
• Java
• Selenium Webdriver
• Databases
• Operations
• Tableau
• Iterative Methodologies
• Sql
• Hyperion
• Gis
• Obiee
• User-Centered Design
• Selenium
• Salesforce.com
• End User Trainer
• Uat Coordination
• Sdlc
• Mac Os
• Requirements Analysis
• Altiris
• Dokuwiki
• A.r.m.s.
• Sales Cloud
• Ibm Db2
• Field Reporting
• Project Management
• Sap Erp
• Agile Methodologies
• Requirements Gathering
• Google Analytics
• Salesforce.com Administration
• Software Development Life Cycle (Sdlc)