Jennifer D. White

About Jennifer D. White

AML Analyst with 20+ years of cross-industry client experience across healthcare, SaaS, banking, and manufacturing, focused on financial crime, operations, and risk analytics. Curious by nature, driven by purpose, and committed to protecting clients and institutions, I combine investigative thinking, data-informed decision-making, and clear communication.I partner with stakeholders to understand business models, uncover risk points, and translate complex requirements into practical workflows. My work centers on handling sensitive data in regulated environments, maintaining strong documentation, and supporting effective controls around financial crime and operational risk.As the founder of a boutique consulting practice, I bring an entrepreneurial mindset to every role—elevating client experience, protecting reputation, and aligning strategy with execution. Colleagues and clients know me as composed, detail-focused, and outcomes-driven, able to work comfortably with senior stakeholders while keeping a high-touch, welcoming presence.Outside of work, I draw inspiration from art, design, travel, and time in nature and with family, and value the balance these bring to a demanding professional life.

Experience

1. Customer Success Consultant

   Successhacker

   Sep 2021 — Present

   SuccessHACKER is a Customer Success-focused coaching, training, and advisory consultancy helping subscription-based businesses increase customer lifetime value, lower customer acquisition costs, and improve customer satisfaction through specialized coaching, training, and select consulting services.

Education

• University of Minnesota

  Graduate Certificate, Human Resources Management and Services

• Marshall University

  Bachelor of Arts - BA

• Marshall University

  Associate of Science - AS, Health Information Management

• Marshall University

  Master of Science - MS, Health Informatics