Agustin Arthur C.
Oracle Micro Simphony | Application Analyst | Endpoint Configuration Management | Nexthink Admin | Team Lead | Cybersecurity Student | Warrior Spirit |
- Role
- IT Field Engineer Oracle Micro Simphony International Airport Systems at UST
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Agustin Arthur C.
Experienced Business Applications Analyst & Service Desk Lead with a demonstrated history of working in the information technology and services industry. Skilled Team Lead, with experience in Business Applications, IT Infrastructure, I.T. Service Management & Service Desk Implementation, and Specializing in Information Security. Strong information technology professional.
Experience
IT Field Engineer Oracle Micro Simphony International Airport Systems
Jan 2024 — Present
Oracle Applications & Data Management: Supported the Core Data Management (CDM) and Enterprise Configuration Management (ECM) processes to ensure each airport\'s system configurations met operational and business requirements. Assisted in migrating data from previous Oracle Simphony versions to SIM2, ensuring accurate data transfer with minimal disruption to ongoing business processes. Performed system testing and validation of POS integrations with Oracle Simphony, verifying accuracy and operational functionality across all revenue centers. Monitored and adjusted network configurations to optimize Oracle Simphony’s performance and ensure seamless connectivity between revenue centers and back-office systems. Collaboration & Deployment Support: Worked closely with airport management and senior-level personnel to ensure successful SIM2 deployments, providing clear communication and ongoing support throughout the transition. Supported the ECM setup, ensuring that all revenue centers were configured to comply with the latest industry standards and internal business rules. System Maintenance & Documentation: Participated in regular software and hardware upgrades, ensuring systems remained up-to-date with the latest features, security patches, and performance enhancements. Documented installation processes, troubleshooting steps, and system configurations to ensure all actions were properly tracked for future reference and support. This role involved managing complex IT deployments across national airport systems and strengthening my expertise in Oracle applications, data migration, POS integrations, and network optimization.
Education
Collin College
Cisco Computer Networking Technology
2014 — 2016
Collin College
Bachelor's degree, Information Systems Cybersecurity
2018 — 2022
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