Aakash Jain

About Aakash Jain

Humans are now officially outnumbered by Internet devices — and I find that fascinating.Every ping, message, and cloud sync depends on someone making sure the digital world actually works. That’s what I do.I’m Aakash Jain, an Infrastructure Technology Specialist/SRE who lives and breathes cloud technology — from Microsoft 365 and Azure to AWS. Over the past 10+ years, I’ve helped businesses in industries like Oil & Gas, Healthcare, Banking, Automotive and Payment Card industry move their systems to the cloud, stay secure, and perform at scale.My story started with curiosity.As a new engineer at Wipro, I once stayed up all night troubleshooting a network outage for a global client. The rush of bringing systems back online and hearing a relieved “thank you” from halfway across the world was addictive. That moment made me realize — tech isn’t just code or cables; it’s people’s ability to connect, create, and keep moving.Since then, I’ve worked with incredible teams across Cognizant, Concentrix, Infosys, and others — solving complex issues, leading migrations, and building reliable cloud systems. Along the way, I’ve learned something powerful: communication is the most underrated skill in tech.Explaining a tough issue simply, or helping someone see the “why” behind a change — that’s where transformation really begins.People often say, “If you want something done, go to Aakash.”That makes me proud — because I’m not just here to fix problems. I’m here to make things work better — smarter, faster, and more human.When I’m not architecting in the cloud, I’m mentoring my favorite 3-year-old future innovator — who constantly reminds me that the next big idea often starts with a simple “why?”.If you ever want to chat about emerging tech, scaling cloud infrastructure, or turning an idea into something real, I’m all ears.

Experience

1. Senior Associate

   Cognizant

   Dec 2021 — Present · Indore, IN

   Roles and responsibilities:Managed and administered Azure Active Directory (AAD), including users, groups, roles, and Conditional Access policies.Configured Azure AD as IdP and SP, enabling Single Sign-On (SSO) for enterprise applications.Deployed and supported Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, Skype for Business.Handled email security, DNS records, transport rules, and domain configurations.Resolved complex issues with Active Directory sync (AD Connect), password sync, and hybrid identity scenarios.Used PowerShell for automation, tenant management, and advanced troubleshooting.Led security improvements for identity and messaging systems, preventing account compromise.Conducted technical trainings, maintained documentation, and supported knowledge sharing across teams.

Education

• Savitribai Phule Pune University

  Master of Computer Applications - MCA, Computer Application

  2012 — 2015

• Sri Satya Sai School, Indore, Madhya Pradesh

  Mathematics

  2007 — 2009

• Prestige Institute of Management & Research

  BCA, Computer Applications

  2009 — 2012